Customer Service

SHIPPING/ORDERS

Once an order is placed you will receive a confirmation by email. Upon your order being approved and processed for shipment, you will receive a second email containing your tracking number along with confirmation that your order has been dispatched. We reserve the right to limit the quantity of products we supply. While we make every effort to only display items that are currently in stock and available to ship there may be instances from time to time where we run out of stock in an item. In these instances your item will be canceled and you will be contacted as soon as possible. Items in your shopping basket are not reserved and may be purchased by other customers. We do our very best to deliver your purchases as quickly a possible. All orders will be shipped on business days ( excluding holidays ). Your package will be at latest send within five working days if the item is in stock. DYNAMIC by Roeli van Vliet offers free standard delivery worldwide. Please note that free shipping will be applied to your order at checkout.

RETURNS

You can return your item(s) within 14 days after your order was delivered to you. Please make sure that you make use of the return form which comes with your order. This way we make sure we can handle your return correctly. When we receive worn, damaged incomplete items we reserve the right to refuse products. They will be returned to your given address again.

RETURN COSTS

Any shipping charges that may apply on returns or exchanges will not be refunded. DYNAMIC by Roeli van Vliet strives to deliver only the highest possible quality in regards its products and services. However, should you unexpectedly have any complaints, then please contact info@roelivanvliet.com.

HOW CAN I PAY?

Sale & secure payment by Mollie. We accept payment from iDEAL, Visa, MasterCard, American Express.

PRICING AND PAYMENT OPTIONS

All prices displayed on our website are quoted in Euro (€) and are include of 21% VAT. DYNAMIC by Roeli van Vliet offers free delivery worldwide. While we try to ensure that all prices on our website are accurate, errors may occur.